Does IBM care for CPLEX at all?
I just got an email from IBM asking me to participate in the Academic Initiative Survey. I participated with the aim to address a few shortcomings with respect to IBM’s support for, and interest in their optimization products, e.g., that it is quite a hassle to download cplex as one has to go through an uncountably infinite number of pages before one actually reaches the download page – if one reaches it at all. Also there were a few other things that I wanted to address.
But guess what. One of the first question was to what academic field one belongs to. Operations Research? Mathematics? nada. That was already a bad omen. And in fact. There were only two references to optimization at all “Linear Programming” and “Integer Programming” in the courses that I teach / want to teach (out of a gazzillion listed including a lot of voodoo stuff). Effectively, optimization and the optimization products were virtually not present at all. Cplex, OPL, OPL Studio and none of the other optimization tools were even mentioned.
This apparent lack of interest raises serious questions about IBM’s future plans for cplex and their optimization products. In particular, questions about continuity and support. Who knows… 10 years ago I would have been really scared as cplex was the strongest industrial strength solver and therefore choice number one in many applications – however times have changed and fortunately there are alternatives now.